Resume

Objective

Exciting work supporting organizational improvement and change through strategic communication, business analysis and innovation, brand management, and stakeholder engagement/partnerships.

Education

Syracuse University
BA Liberal Studies/AC Mathematics


Experience

NASA Goddard Space Flight Center, Office of the Director, Greenbelt, MD

  • Special Assistant to the Deputy Center Director for Technology & Research Investments,  06/11 to present – for Stinger Ghaffarian Technologies

Responsibilities

General and strategic support including special events, communications development, research, compilation and development of  Center-level priorities, goals, and objectives, analysis regarding alignment with Agency and national strategies and objectives.

  • General and strategic support for Deputy Center Director for Technology & Research Investment
  • Support of Strategic Collaborations Initiative
  • Support of Agency Grand Challenges Initiative
  • Support of Center Chief Technologist
  • Support of Center Innovative Technology Partnerships Office
  • Support of other Center Leadership

NASA Headquarters, Office of Education, Washington, D.C.

  • Communications Manager, Paragon TEC, Inc   08/07 to 05/11
  • Program Coordinator, Oklahoma State University   05/04 to 08/07

Responsibilities

  • Manager/Supervisor, NASA Education Communications Support Services Contract
  • NASA Summer of Innovation Project Communications Manager
  • Agency Education Open Government Plan
  • International Science and Engineering Festival Exhibit Team
  • White House National Science and Technology Council Communcations Team
  • Education Stakeholder Engagement Strategy
  • Education Products Manager
  • Education Communications Planning and Strategy
  • Education Communications Material Development
  • NASA Communications Material Review Board
  • Education Strategic Campaign/Event Management
  • Educator Astronaut Project Management Support

Self-Employed

  • Strategic Communications Consultant 09/03 to present

Responsibilities

  • Provide services and consultation primarily in the integrated areas of web and graphic design, branding, marketing, public relations, advertising, content development, and business support.
  • Provide innovative solutions to help clients strengthen their competitive edge by refining their identity and presence in the Digital Age and communicating more effectively with their global customers.
  • Provide the following products and services as a consultant: Web Services; including Corporate Identity Services, including branding; print services, including design, printing, and delivery of cards, flyers, programs and other publications; copywriting services, including content creation, editing service, and blogging on demand; and Marketing Services, including development of strategy and implementation of standard and electronic awareness campaigns.
  • Provide additional services including:  Business planning and development, Customer Service, Research and development, Web Design (Flash animation, html, domain and hosting management, search engine optimization); Graphic Design (logo, letterhead, flyers/posters, business cards, print advertising, brochures); Copywriting/Editing (proofreading, web writing, marketing, online research); and Multimedia Presentations (Microsoft Powerpoint, Adobe Flash, Photoshop and After Effects)

NASA Glenn Research Center, Educational Programs Office, Cleveland, OH

  • Web Designer, BTAS, Inc.  2/02 – 11/03
  • Lewis’ Educational and Collaborative Internship Program (L.E.R.C.I.P.)   3/00 – 2/02

Responsibilities

  • Program management and organizational support through multimedia services
  • Researched, designed, created, and maintained dynamic 100+ page organization website and  website for NASA-wide Program Re-Living the Wright Way,
  • Designed and created various logos/banners, including two 8’ tall banners and an 8’ by 8’ exhibit.
  • Researched and created 70+ slide multimedia Powerpoint presentation for L.E.R.C.I.P. Program orientation
  • Supported national promotion of NASA Educator Astronaut Program and website through multimedia, contacting potential traditional and online partners, and registering the site with search engines, and center reporting.
  • Served as a Trusted Content Provider for the NASA Portal (www.nasa.gov). Created PowerPoint presentations for Chief of Educational Programs office and Director of the External Programs Directorate at NASA Glenn for events organized by NASA headquarters.
  • Edited and provided feedback for the NASA Education Strategy document.
  • FIRST Buckeye Regional Robotics Competition Planning Committee Member, scorekeeper at inaugural event.
  • Served as lead teacher for NASA Technology Outreach Program for 5th and 6th graders and during a 2-week course gave a class of 20 students an introduction to computers and the internet as well as web design.

AmeriCorps National Service, Volunteer Action Center, Lorain, OH

  • AmeriCorps Project S.T.R.I.V.E. Member   9/99 – 4/00

Responsibilities

  • Tutored/mentored disadvantaged youth
  • Lectured on volunteerism
  • Prepared students for 4th and 9th grade Ohio Proficiency tests
  • Graduated  as a Court Appointed Special Advocate/ Guardian Ad Litem through the Lorain County Courts

Oklahoma State Department of Health Headquarters, Oklahoma City, OK

  • Summer Temporary Assignment: Clerk/Typist II
    • Nutrition/WIC: (6/94 to 8/94)
    • Chronic Disease: (5/95 to 10/95)

Responsibilities

  • Administrative support: answering phones, filing, typing, mailing, sorting, copying, data entry
  • Program management support: content research, content creation for educational flyers, and conducting surveys

Skills

  • Independently planning, organizing, and directing a variety of tasks and projects
  • Providing support of events and new initiatives including protocol and resource management
  • Planning, researching, writing, and editing complete, detailed graphic and written messages/reports
  • Developing forward-thinking corporate marketing, outreach, and communications strategy and guidelines
  • Serving as Creative Director for multimedia projects, including the development of graphic design, multimedia, and content; visual themes, branding, and content themes
  • Serving as head writer/researcher for multimedia projects
  • Utilizing Adobe Creative Suite, including Acrobat, Flash, Fireworks, Dreamweaver, Photoshop, Illustrator, and InDesign along with content management systems and html to produce layout of communications
  • Utilizing advanced features of Microsoft Word, Powerpoint, Excel, Outlook, Publisher, and Access

Publications and Exhibits

  • 2006, 2007, 2008, 2009, 2010 Annual Publication: NASA Education Highlights
  • 2009 Spinoff, Education News
  • White Paper: Open Government Communications Solutions for the National Science and Technology Council
  • NASA Office of Education Internal and External Communication Strategies
  • Space Shuttle Program Final Missions Education Plan
  • NASA Open Government Plan: Education Activities
  • 2010 Spinoff, Education News
  • NASA Headquarters West Lobby Education Exhibit: NASA Education This Summer, Jul-Aug 2010
  • NASA Headquarters Great Hall Exhibit: We all Teach at NASA, Sep-Dec 2010
  • 2011 Spinoff, Education News
  • Jackson, S. & Rogers, E. (2011). NASA Case Studies: Reaching Out to the Broader Academic Community. 2011 International Astronautical Congress, Cape Town, South Africa.
  • Jackson, S., Melvin, L. & Lacey, D. (2011). A National Partnership-Based Summer Learning Initiative to Engage Underrepresented Students with Science, Technology, Engineering & Mathematics.  2011 International Astronautical Congress, Cape Town, South Africa.
  • Jackson, S. &  Johnson, C. (2012). U.S. and Sweden: A Case Study in International Space Collaboration for a Green Future. Global Space Exploration Conference 2012, Washington, DC.

Honors and Awards

  • Oklahoma State Regents’ Academic Scholar (top ½% of state), 1994
  • Oklahoma State House of Representatives Citation, 1994
  • University of Oklahoma Award of Excellence, 1995
  • Oklahoma State Academic Scholar, 1995
  • American Association of Blacks in Energy (AABE) Scholar, Oklahoma, 1995
  • AABE National Premier Award, 1995
  • Alpha Kappa Alpha Sorority Essay Scholarship, 1995
  • Dean’s List, University of Oklahoma/Syracuse University, 1994 – 2001
  • NASA Group Achievement Award, GRC Buckeye Regional Planning Committee, 2002
  • NASA Group Achievement Award, Centennial of Flight, 2003
  • NASA Group Achievement Award, Educator Astronaut Program, 2004
  • NASA Group Achievement Award, GRC Comm./Media Rel. Columbia Mishap Team, 2005
  • NASA Space Flight Awareness Team Award, 2006
  • NASA Group Achievement Award, Agency Guest Operations Team, 2007
  • Communicator Awards – Corporate Identity Award of Distinction, 2008
  • NASA Group Achievement Award, Summer of Innovation Team, 2010
  • NASA Group Achievement Award, One Stop Shopping Initiative Team, 2010
  • NASA Group Achievement Award, Agency Guest Operations Team, 2011

References provided upon request